Welcome to NovAlign Digital. We’re committed to providing clear, professional, and reliable services. By accessing or using our website, client portal, invoices, products, or services, you agree to be bound by these Terms & Conditions, which are intended to ensure transparency, protect your interests, and define the scope of our services.
The Website Services Addendum applies to all website plans and managed services.
Effective Date: December 1, 2025
NovAlign Digital is the trade name of NovAlign Digital Solutions, LLC, a Florida limited liability company (“NovAlign Digital,” “we,” “us,” or “our”).
By accessing or using our website, client portal, invoices, products, or services, you (“Client,” “you,” or “your”) agree to be bound by these Terms & Conditions and any applicable service addenda referenced herein.
Use of NovAlign Digital’s website, client portal, invoices, or services constitutes acceptance of these Terms & Conditions and any applicable addenda. If you do not agree, you should not access or use our services.
Invoices are due upon receipt unless otherwise stated. Payments must be made in full using the methods provided. Partial or modified payments are not permitted without written authorization.
Unpaid invoices may result in suspension or termination of services, including but not limited to website access, hosting, maintenance, or email services. Outstanding balances remain due regardless of service status.
Recurring services renew automatically based on the billing cycle selected. Cancellations must be submitted prior to the renewal date. Failure to cancel constitutes acceptance of the next billing period.
All payments are non-refundable, including setup fees, renewals, and service charges. No refunds will be issued for partial use, early termination, or unused services.
Website services are governed by NovAlign Digital’s Website Services Addendum (effective December 1, 2025), available at:
https://novaligndigital.com/terms/website-services-addendum
The addendum governs, without limitation, service scope, revisions, administrator access, managed infrastructure (including domains and email), offboarding procedures, mailbox exports, and file retention.
Uncoordinated or unauthorized changes to domains, DNS records, hosting environments, or managed services may result in service interruption or termination.
Email services provided under a website plan are provisioned under NovAlign Digital’s Zoho organization. Mailbox exports are not provided by default and must be requested prior to the end of the active billing period. Email continuity is not guaranteed following termination or expiration of services.
Following termination or non-renewal of services, website files are retained for thirty (30) days, after which they may be permanently deleted without further notice.
To the maximum extent permitted by law, NovAlign Digital’s liability, if any, is limited to the total amount paid by the Client in the three (3) months preceding the claim. NovAlign Digital shall not be liable for indirect, incidental, special, or consequential damages.
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles.
NovAlign Digital reserves the right to update or modify these Terms & Conditions at any time. Updated terms will be posted to this page with a revised effective date. Continued use of services constitutes acceptance of any changes.
Questions or compliance-related inquiries regarding these Terms & Conditions may be directed to:
compliance@novaligndigital.com